Terms of Service

The products offered by Skincare Realm are crafted with care and formulated using organic, natural, and naturally derived ingredients. However, individual skin sensitivities and allergies may vary. Before using any product, we recommend conducting a patch test on a small area of skin to ensure compatibility.

Skincare Realm products are for external use only. Discontinue use immediately and consult a healthcare professional if irritation, redness, or discomfort occurs. Our products are not intended to diagnose, treat, cure, or prevent any medical condition or skin disease.

The information provided on this website is for general informational purposes and is not a substitute for professional medical advice. Always consult a qualified dermatologist or healthcare provider for specific concerns related to your skin health or medical condition.

By purchasing and using our products, you acknowledge and accept that Skincare Realm is not liable for any adverse reactions or misuse of the products. For any questions about ingredients or product usage, please contact us directly, we’re here to help you make informed decisions about your skincare.

RETURNS, EXCHANGES, REFUNDS

At Skincare Realm, customer satisfaction is our top priority. Due to the nature of our skincare products and for health and safety reasons, we do not accept returns or exchanges on any items.

If you receive a product that is damaged or defective, please contact us within 7 days of delivery with your order details and clear photos of the issue. We will gladly work with you to resolve the problem, whether through a replacement or a store credit, at our discretion.

Please note that we cannot issue refunds or replacements for products due to personal dislike of texture, scent, or skin reaction, as individual preferences and sensitivities vary. We strongly recommend reviewing the full list of ingredients provided on our website before making a purchase.

If you have any questions or concerns about your order, feel free to reach out to us at. We are here to assist you and ensure you have the best possible experience with Skincare Realm.

Thank you for understanding and supporting our commitment to providing safe, high-quality products.

PAYMENTS

We accept all major credit cards. Your information is never stores and is processed through our partner payment processing for secure checkout. 

Sustainability Commitment

At Skincare Realm, we are committed to sustainability and environmentally friendly practices. We strive to use eco-conscious packaging and ethically sourced ingredients in all of our products. We are continually exploring new ways to minimize our environmental impact while providing high-quality skincare.

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our site.

1. Product Information
We strive to provide accurate and detailed information about our products, including descriptions, ingredients, and benefits. However, we cannot guarantee that the information on the website is complete, up-to-date, or error-free. Product formulations and packaging may change from time to time, so we recommend checking the product labels directly for the most current information.

2. Eligibility to Purchase
You must be at least 18 years old to purchase from Skincare Realm. If you are under 18, you must have the consent of a parent or guardian to place an order.

3. Order Processing and Shipping
Orders are processed during business hours, Monday through Friday (excluding holidays). Shipping times are estimates and may vary due to unforeseen circumstances. Once your order is processed, you will receive a confirmation email with tracking information.

4. Payment Terms
We accept payments via major credit/debit cards and other payment methods indicated at checkout. Payment is due at the time of purchase, and we reserve the right to cancel orders that cannot be processed.

5. Intellectual Property
All content on our website, including text, images, graphics, and logos, is the intellectual property of Skincare Realm and is protected by copyright laws. You may not use, copy, or distribute any content without written permission.

Shipping Policy

1. Shipping Times
We offer shipping within [list regions, e.g., the United States, internationally]. Estimated shipping times are provided during checkout, but please note these are only estimates and may vary depending on carrier delays.

2. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at [contact email]. We will assist you in filing a claim with the carrier if necessary.

3. Order Tracking
You will receive an email with tracking information once your order ships. Please allow up to 24 hours for tracking details to update.

Refund Policy

Due to the nature of our products, we do not accept returns or exchanges. However, if your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we will work with you to provide a resolution, whether through a replacement or store credit.

We do not accept returns for reasons such as personal preference, scent, texture, or skin reactions. Please review the product ingredients carefully before purchasing to ensure compatibility with your skin.

Privacy Policy

1. Data Collection and Use
We collect personal information such as your name, email address, shipping address, and payment information to process your orders and provide customer support. We may also use your information to send you marketing communications, which you can opt-out of at any time.

2. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. However, no online data transmission is completely secure, so we cannot guarantee the absolute security of your data.

3. Third-Party Services
We may share your personal information with trusted third-party services for payment processing, shipping, and marketing purposes. These third parties are bound by confidentiality agreements and may only use your information for the purpose of providing services to you.

4. Opting Out
If you do not wish to receive marketing communications, you may opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

Liability Disclaimer

Our products are designed to enhance your skin's health and beauty. However, results may vary depending on individual skin types and conditions. We do not make any guarantees regarding the specific effects of our products.

1. Allergies and Sensitivities
Please review the ingredient list for each product carefully. If you have any known allergies or skin sensitivities, we recommend consulting a healthcare provider before using our products. We are not liable for any adverse reactions that may occur.

2. External Use Only
Our products are for external use only. Avoid contact with eyes. If contact occurs, rinse thoroughly with water. Discontinue use if irritation occurs and consult a healthcare professional if necessary.